What Information Bajiok Collects and Why
When you create an account, we collect the details you submit — name, contact information, and any verification documents required to confirm eligibility. During payment transactions through bKash, Nagad, or Rocket, we record the transaction reference, amount, and timestamp; we do not store your full wallet
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PIN or mobile banking credentials. We also collect device identifiers, IP address, and session logs to detect unauthorised access and maintain account security. Cookies and similar tracking tools record your in-session behaviour — which pages you opened, how long you spent there — so the platform
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can remember your preferences and language settings between visits. We collect this data to operate the account, process withdrawals and deposits, respond to support requests, and comply with any applicable reporting obligations in your jurisdiction. We do not sell your personal data to third parties. Data
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shared with payment processors like bKash, Nagad, and Rocket is limited to what those services require to complete a transaction. Retention periods vary by data type: session logs are held for a shorter window, while account and transaction records are kept as long as your account
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remains active and for a period thereafter as required by applicable law. You can request a copy of the data we hold or ask us to delete your account by contacting our support team.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.